Contact information by phone
There's lots of information here on our helpdesk and it's really easy to use. Just enter your questions into the search bar and view the results... 9/10 of our customers usually find the answers they need without having to contact us.
Please find below details of the various departments you are able to contact for RonanAir Operation
To confirm or change a booking: TBN / Monday-Sunday 08:00-22:00 GMT.
Special Assistance: TBN (Monday - Friday 8:30am to 7pm GMT; Saturday 8:30 am to 6 pm GMT; Sunday 10 am to 5 pm GMT)
Cargo related questions: TBN or you can email cargo.sales@ronanair.com
How do I make a complaint?
We apologize for any inconvenience we may have caused you.
If you have a complaint regarding your Ronan Airlines booking or flight, you can contact us online using info@ronanair.com and our Customer Relations team will review your complaint and respond to you within 72 hours.
Alternatively you can contact us at the specific airport.
What are your opening times?
RonanAir Support operates between 08:00 - 22:00 for our Contact Centre and Chat teams.
How do I submit a EU 261/2004 claim?
To submit your EU 261/2004 claim, please http://ronanair.com/index.php/general/claims
Where can I get the number for your office in the airport?
We are unable to provide a list of telephone numbers for our airport handling agents.
Please telephone the airport and ask to speak with the RonanAir handling agent or ticket desk.
I paid for exit seats, but I didn't get them?
There might be various reasons why you didn't get your exit seats i.e. the exit seats restrictions, aircraft changes or other. Please contact our ground staff for further assiatance.
How can I change my nationality?
Once your passport information has been submitted, this cannot be amended. However passport infomation can be ammended at the time of the check-in to particualr flight at the departure airport.
If you do need to make any changes, please contact our Live Chat, or our contact center teams by email. They will be able to take this information out of your booking, for you to enter this again online, you may do so by login in to 'manage my booking'section.
Do you want to thank RonanAir?
Saying Thank You
Had a great experience and want to thank someone at RonanAir?
Write to us at info@ronanair.com