API cannot be added whilst you are confirming your booking. This can be added later at the airport.

Below is a list of the destinations that require API before travel. If you are travelling to one of these destinations, please add your Advanced Passenger Information once your booking has been confirmed up to 75 hours before travel ( Cape Verde - no later than 10 days before travel). If your destination is not listed, API is not required before travel.

• Canada
• Cape Verde (no later than 10 days before travel)
• Cuba
• Gambia
• Jamaica 
• Mexico
• Puerto Rico
• Thailand
• United States of America

Important: If you are travelling to Cape Verde please refer to the information under "Do I need a Visa for Cape Verde?" for more information.

If you are travelling on an Identity Card, Your API cannot be completed online and will be collected at check-in.

Can I fill in API at the airport?

If you are unable to enter your API online (or incur an issue with this), this can be submitted at check-in on your day of departure. However please allow extra time to check-in at the desk.

Cancellations & Refunds

If you didn’t book your flights directly with RonanAir, or you have bought your flight as part of a package holiday, you’ll need to contact your Travel Agent/Tour Operator to ask for a cancellation invoice.

For those of you who have booked with RonanAir directly, if you need to cancel your reservation in part, or full please call our Sales & Service team on TBN who will be happy to arrange this for you. In order to cancel you will need to be the primary contact, which you registered on line when making your booking, and you’ll need your booking reference handy, which you can find on your RonanAir itinerary.  Your cancellation options will depend on the type of ticket you have booked and you can see further details of our terms and conditions on our website

Refund of taxes

You are entitled to claim a refund of the airport tax for any flight you have not travelled on, where this departs from the EU.  If you’d like to reclaim these charges we can arrange this for you through our Sales & Service team. There may be an administration fee to do this and we will then send you an invoice outlining the full charges for your cancellation, and the taxes will be returned to the card that was used when the booking was made.

If the reason for your cancellation is covered by your Travel Insurance policy, you may be asked to provide a letter to confirm you did not travel.  The RonanAir cancellation invoices provides details of the applicable charges, and confirms the cancellation, so by default, confirms your non-attendance on the flight.  This should be sufficient to support any Insurance Claim you may wish to make.

(Boarding Pass issuance is yet to be implemented in RonanAir)

When you check-in online, you are given 3 options of how to receive your boarding passes. You will receive one for each passenger, including infants. You can choose one of these options, or you can complete all 3.

Important: If you wish to use a tablet device to present your boarding pass, please follow the first option below, email your boarding passes, then download these to your tablet from the email. 

Please login to your booking via our Manage My Booking section on our website. You will then be able to print/re-print your boarding passes. 

• You can request to send your boarding passes by email to your chosen email address. You can send the boarding passes individually to different email address's or you can send all passes to 1 email address. If you send all passes to 1 email address, you will receive all the passes individually within your mailbox. 
• You can print the boarding passes directly from the website when you have checked-in online.
• You can download your boarding passes to your mobile phone. If you are on your device at the time of checking-in online, you can add directly to your passbook/Wallet. If you have checked-in online on a computer/laptop you can request the boarding passes to be sent to your mobile number. This will be a text message for you to click on a link to download the boarding passes. 

You do require a boarding pass to get through security at the airport and to board the flight

Visa requirements are constantly changing and we would advise you to double check regulators visa guide.

Once your flight booking has been confirmed, you will receive an email confirmation to the email address provided at time of booking. If you are flying with Ronanair, you are no longer required to present a printed copy of your confirmation or travel document to check-in for your flight. You will require a valid passport for each passenger travelling. We do recommend you have a copy of your latest documents with you when you travel either electronically or printed to re-confirm what you have booked. As we are a ticketless airline, we are unable to send copies by post.

RonanAir is a ticketless airline. This means you are not required to take a physical ticket with you when you travel. We do recommend printing a copy of your itinerary to take with you, as proof of purchase. 

For airports/destinations that allow online check-in, please print your boarding pass for travel or download this to your phone/tablet. This will be required to go through to Departures. 

If you are checking-in at the airport there are not charges, except when traveling in Economy, the boarding pass will be issued for you at the desk. All you are required for travel is the booking reference and valid travel documents, e.g. passport. 

We require your First Name and Surname exactly as it appears on your Passport.

Middle names are not required at booking stage, these will be taken when you submit your Advance Passenger Information. (If required)

If you have a double-barrelled surname, please enter this with a space in place of the hyphen.

The gender of the passenger must be correct and as per the passport.

If you have booked a package holiday and your details are incorrect on our website, please call your Booking Agent as soon as possible as charges may apply to correct any inaccuracies at the airport.

Our confirmation itinerary will be sent immediately after you complete your booking - please check your email for details.

Please remember to check your spam, junk or trash folders as your email provider may have blocked your confirmation.

If you have made a booking with Ronanair.com please reach us either via email or call center. Opening hours are Monday - Sunday 08:00 - 22:00. 

To change any details connected to a Package holiday, please contact your booking agent directly.

If you have booked a package holiday, or booked through an agency, and purchased extra items via ronanair.com, only the costs paid to Ronanair.com will show on your travel documents.

You will need to take your package holiday confirmation and your Ronanair.com confirmation if you check-in at the airport.

Please login to your booking using our Manage My Booking section on our website which will assit your to re-print your itinarary.

You will receive all your required boarding passes at your first check in only if your traveling with RonanAir. 

RonanAir will accept a valid EU Identity card for Check-in.

EU Identity cards are accepted provided it has been issued by an EU State and the passenger is travelling from one EU State to another EU State.

The EU States are - Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Madeira, Netherlands(Holland), Poland, Portugal, Romania, Slovakia, Slovenia, Spain inc Canary Islands, Sweden

Clients may be refused carriage if they are not in possession of the correct documentation for travel.

If you are travelling on an Identity Card, Your Advanced Passenger Information (API) cannot be completed online and will be collected at check-in.

If you are travelling with any other airline, you need to go directly to that airlines website, to add your Advanced Passport Information (API), if required.

On completion of any changes to your booking, you will receive a new email from no-reply@ronanair.com within 30 minutes

What are the Visa Requirements for the country I am travelling to?

We would also recommend you check with the Embassy of the country you are visiting (or their website where available) 

Where can I find information on heath requirements such as vaccinations?

For the latest information on any possible vaccination requirements for your destination, please visit the Embassy website of your destination. We recommend you also check with your GP, as the health advice may be dependant on your medical history.